Copy and edit this outline:
Staffing:
What staff are present, at what hours, and what training do they receive?
What staff are present, at what hours, and what training do they receive?
Clinical connection:
How are psychiatric care, medication support and primary care coordinated?
How are psychiatric care, medication support and primary care coordinated?
Daily living:
What support is available for meals, cleaning, finances, appointments and activities?
What support is available for meals, cleaning, finances, appointments and activities?
Crisis response:
What happens when symptoms worsen, and how are families or substitute decision-makers contacted?
What happens when symptoms worsen, and how are families or substitute decision-makers contacted?
Tenancy and fees:
What agreement, costs, house rules and discharge criteria apply?
What agreement, costs, house rules and discharge criteria apply?
Quality and complaints:
How are incidents reviewed, and how can residents or families raise concerns?
How are incidents reviewed, and how can residents or families raise concerns?
Sincerely,
[Name]
[Contact information]